EMV Chip Card FAQ

What is an EMV Chip Card?

EMV — which stands for Europay, Mastercard and Visa — is a global standard for cards equipped with computer chips and the technology used to authenticate chip-card
transactions. In the wake of numerous large-scale data breaches and increasing rates of counterfeit card fraud, U.S. card issuers are migrating to this new
technology to protect consumers and reduce the costs of fraud.

Do I need to use a PIN with my chip card?

In most cases, you’ll sign for credit purchases and either sign or enter your PIN for debit purchases — just like you do today. You may not be required
to do either for certain types of transactions involving relatively small purchase amounts.

Can I use a chip card at merchant that hasn’t yet updated their terminal?

Of course, just swipe your card using the magnetic stripe the way you always have.

What if my chip card doesn’t work when I insert it into the chip terminal?

Some merchants may have chip terminals, but they may not yet be activated to accept chip cards. If you are unable to insert your chip card into a chip terminal, you
can always swipe your card to complete the transaction. Most often, merchants that haven’t activated their terminals will block the chip slot.

MasterCard Billing Updater

The MasterCard Automatic Billing Updater is a service that helps ensure uninterrupted payment for you by seamlessly updating card-on-file account information.