In observance of New Year’s Day, we will be closed on Wednesday, January 1.

Dispute

Feeling unsure about a purchase made to your debit card? Worried that this action might be fraudulent? Here are some quick resources to help you dispute a charge:

Call Center*

833-428-2899

 

Online Submission

Click to Submit a Dispute

Email Address

carddisputes@mycardteam.com

*Call Center only for dispute submission or dispute questions Monday to Friday 9:00 a.m. – 8:00 p.m. (ET). Cardholder has the option to submit electronically or speak to a live agent. Voicemail after hours and calls are returned by next business day.