Your security is our priority. Remember: Dart Bank will never call, text, or email asking for your online banking login credentials, security codes, account information, debit or credit card PIN, one-time verification code – or any other sensitive information. Fraudsters may attempt to impersonate our bank or bank employees to gain access to your accounts. Always verify suspicious communications by contacting the Bank directly before sharing any account information, clicking on unfamiliar links, or providing sensitive information.

Dispute

Feeling unsure about a purchase made to your debit card? Worried that this action might be fraudulent? Here are some quick resources to help you dispute a charge:

Call Center*

833-428-2899

 

Online Submission

*Call Center only for dispute submission or dispute questions Monday to Friday 9:00 a.m. – 8:00 p.m. (ET). Cardholder has the option to submit electronically or speak to a live agent. Voicemail after hours and calls are returned by next business day.