Telephone Banking will retire on November 30. We understand that changes to the way you bank may cause some uncertainty, and we’re committed to helping every customer make this transition comfortably and confidently.   

While this service is being retired, you’ll continue to have multiple ways to securely manage your accounts, receive assistance, and stay connected with our team. Whether you prefer online banking, mobile banking, speaking with our Contact Center, or visiting a banking office, we’re here to help every step of the way. 

Call Our Team 

Convenient Banking Options 

• Online Banking: Access your accounts 24/7, view balances and transactions, transfer funds, and securely manage your accounts from your computer or other internet-connected device.  

• Mobile Banking: Securely access your accounts, review account activity, and manage your banking from your smartphone or tablet whenever it’s convenient for you. 

• Contact Center: Speak directly with our knowledgeable team during expanded hours for assistance with your banking needs, answers to your questions, and personalized support. 

• Banking Offices: Visit any Dart Bank Banking Office to meet with a team member in person and receive personalized assistance.  

Secure Banking You Can Trust 

We understand that security is important when choosing how to manage your accounts. 

Our Online Banking and Mobile Banking platforms include security features designed to help protect your personal and financial information while providing convenient access to your accounts.  

If you’d like help getting started with online or mobile banking, our team is available to answer questions, provide guidance, and help you feel comfortable using these services.  

Banking Connect 

Join us at Banking Connect to meet our team, ask questions, receive personalized assistance, and learn more about the banking services and support available to you.  

What to Expect 

• Meet Dart Bank team members 

• Ask questions and receive personalized assistance 

• Participate in hands-on online and mobile banking demonstrations 

• Learn how to securely access and manage your accounts 

• Explore resources and support to help you transition 

• Enjoy complimentary refreshments  

Location 

Grand Ledge Banking Office & Mason Banking Office 

Dates 

• Thursday, October 15 from 2 – 6 p.m.  

• Tuesday, October 27 from 2 – 6 p.m.  

To reserve your spot, please call our Contact Center. 

Call Our Team

 

Frequently Asked Questions 

Why is Telephone Banking being retired? 

As customer banking preferences continue to evolve, we’re focused on providing convenient services and personalized support. While Telephone Banking will retire on November 30, you’ll continue to have multiple ways to access their accounts, receive assistance, and stay connected with our team through online banking, mobile banking, our Contact Center, and our banking offices.  

When will Telephone Banking retire? 

Telephone Banking will retire on November 30. 

Will I still be able to call the bank? 

Of course! Our Contact Center is available to assist you during expanded business hours. 

Can I still bank in person? 

Absolutely! Our banking offices remain available for customers who prefer in-person assistance. 

What if I need help getting started with Online Banking or Mobile Banking? 

Our team is here to help. You can call our Contact Center, visit one of our banking offices, or attend Banking Connect for one-on-one assistance.  

Are Online Banking and Mobile Banking secure? 

Both our online banking and mobile banking platforms include security measures designed to help protect your information while allowing you convenient access to your accounts.  

If you have any questions about the retirement of Telephone Banking or would like assistance exploring your banking options, please contact us.  

We’re proud to serve you and look forward to continuing to support your banking needs.