Fraud is on the Rise

February 12, 2025
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Fraud News

Increase in Spoofing and Phishing Attempts

Please be aware that spoofing and phishing attempts are on the rise. In these schemes, fraudsters call, text, and email, claiming to be from trusted financial institutions. They may ask you to verify an unauthorized transaction, provide your PIN, usernames, passwords, or account or credit card numbers. They may also inform you that your account is frozen. Dart Bank will never ask for your PIN, passwords, usernames, one-time access codes, card numbers via an email, text, or phone call.

If You Receive a Spoofing or Phishing Call/Text/Email

If you receive a call or text claiming to be from one of your trusted financial institutions, asking for personal information, do not click on any links, call any numbers provided, or share personal information.

Do not provide any personal information such as PINs, credit/debit card numbers, passwords, usernames, or one-time access codes. If you receive a suspicious call, text, or email from someone claiming to be from Dart Bank, do not respond, disconnect the call, and notify us immediately.

 

Tips for Keeping Your Account Safe

  • Block unknown numbers. This will minimize the number of spam calls and texts you receive.
  • Create a strong username and password: Make sure your account username and password are unique, difficult for someone else to figure out, and not used for multiple accounts. Also be sure to update your password regularly.
  • Don’t provide your information to others via phone. Unless you have initiated the call, do not provide your financial information over the phone, via text, or online.
  • Don’t give your personal or financial information in response to a request that you didn’t expect. Legitimate organizations won’t call, email, or text to ask for personal information, like your account passwords and usernames, social security number, account numbers, or credit card numbers.
  • Resist the pressure to act immediately. Legitimate businesses will give you time to make a decision. Anyone who pressures you to pay or give them personal information right away is almost certainly a scammer.
  • Reviewing your recent account history regularly and contact us if you see any unusual activity.